Enquiries regarding Tickets

Emails received on Saturdays, Sundays, public holidays and our designated holidays will be corresponded on a business day.
We may contact you several days after we receive your enquiry. We apologise in advance for the inconvenience it may have caused and ask for your understanding.

* Required Field

Please read carefully through the 'Privacy Policy
Privacy Policy

Agree to the Privacy Policy

Please place a tick in the box 'Agree to the Privacy Policy'

Phone call enquiries:
【Tokyo 2020 Ticket Customer Center】
Japan: 0570-00-2020

Reception hours: 9:00~18:00 JST
(except year end, new year and public holidays)